Jeff Collin’s Letter to the Industry
Happy New Year!
Many of you have heard about the investment that Ottobock has made in Cascade and the exciting new things this partnership brings to the O&P industry.
Over the past 18 years, I have had the opportunity to refine and personally invest in the business. As the Leavy family exits their ownership in Cascade, I would like to thank them for the opportunity to learn, grow, and expand their original business model.
As I reflect on my experience as a leader of Cascade, I am proud of the operational improvements that we have made, the enhanced service and support we have been able to deliver, the tremendous support we have received from our customers and suppliers, and the team we have built at Cascade. I look forward to continuing my leadership of the business as the CEO and maintaining our autonomy and vision to reimagine the traditional distribution business model.
Throughout 2019, we made significant efforts to refine the business. Some to note are:
- Investments in product data; collecting, modifying, and enhancing the product information available
- Integrations with patient care management platforms; areas include Brightree and Nymbl
- Implementation of Packsize in all distribution centers; providing the smallest dimensional packaging, lowering freight costs, and enhancing the quality of packaging
- Analytical review and revision of our shipping policies and procedures
As we step into 2020, we intend to maintain and grow the many investments we have made in the company. I am personally excited about our expanded access to products, robust clinical and business education, increased logistical efficiency, and the creation of product selection tools that help our customers make better buying decisions.
Cascade looks forward to providing value to the industry and delivering on our commitment to improve the quality of life through quality products, services, and solutions.