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Category: Cascade

Cascade Estore Team

How the Cascade Estore team is improving customer experiences Our Cascade Estore Team is continuously working to improve your purchasing experience. During customer interactions, we are collecting feedback and reviewing our internal processes to ensure we deliver consistent service and support. Three particular areas of focus are Order Processing, Product Introductions/Modifications, and Cross-Departmental Communication. The breadth and depth of the Cascade’s product portfolio makes department communication, training, and oversight critical. The Customer Service Team has been working closely with every department to ensure that new product additions and changes (as… Read more Cascade Estore Team

Cascade Resources To Help Advance Your Business

Account Management Cascade has a robust Sales Team comprised of nine Territory Account Managers supported by internal sales specialists, a National Sales Manager, and a Clinical Educator. Our team strives to provide individualized service to fit the unique needs of your organization: Detailed Reporting and Specialized Account Reviews Product Analysis and Optimization Clinical Support and Continued Education Programs Customer Service Our dedicated Customer Service Team provides support on products, orders, and account services. Our team is continuously improving and boasts: Over 25+ Years of Combined Experience Relationship-Based Service One-Call Resolutions… Read more Cascade Resources To Help Advance Your Business